FAQ’s

WHAT HAPPEN IF MY TENANT DOESN’T PAY THEIR RENT?

At 4one4 we have a strict rental payment policy and check our arrears at least three times per week. If a tenant is 2-4 days late paying we issue them with a text asking for payment to be made as soon as possible. If this text yields no success we will then send a stern text advising that if rent is not paid they will be issued with a notice to vacate. After this time we will remain in contact with your tenant via phone to ensure payment is made. If a tenant has not paid their rent in full by day 14 we will issue them with a notice to vacate the premises and will follow this up in the Magistrates Court if they do not vacate.

WHAT DOES THE TENANTS BOND COVER?

Under the Residential Tenancy Act up to 4 weeks rent can be held as bond. This amount is forwarded to the Rental Deposit Authority (RDA). On application to the RDA bond can be collected to pay for repair or cleaning costs and to cover any rental amounts not paid.

CAN I INSPECT MY PROPERTY WHILST IT IS TENANTED

Yes, you may inspect the property whilst it is tenanted. If you contact 4one4 we can arrange for an owner inspection with your tenants.

WHAT HAPPENS IF I DECIDE TO SELL MY PROPERTY WHILE IT IS TENANTED?

If you decide to sell your property whilst your property is leased there are a few points you should be aware of. In regards to showing a property the tenant must be given a full 48hrs notice and then it may only be shown once a day between 8am & 6pm. A tenant does not have to give a real estate agent access during a weekend, which can hinder open homes. Additionally a tenant does not have to vacate a property if it is sold, their lease will continue until it’s expiry date even if ownership of the property changes.

CAN I CHARGE MY TENANT FOR WATER USAGE?

Yes! If your property has its own individual water measuring device, the usage charge can be passed on to your tenant. Unfortunately, under the Tasmanian legislation if there is only one meter for multiple properties you will not be able to charge your tenant.

AM I REQUIRED TO HAVE A SMOKE ALARM IN MY PROPERTY?

Legislation requires that a smoke detector with either a 10 year non-removable battery or a 240v hardwired detector be installed in all rental properties. The size & layout of your property will determine how many alarms you require in accordance with the Building Code of Australia. 4one4 Real Estate choose to use 1300 smoke alarms to monitor alarms in managed properties, please see enclosed documentation.